Terms and Conditions Policy

This website is operated by

Green Tech W.L.L
CR NUMBER 144806 - 01.

Throughout the site, the terms “we”, “us” and “our” refer to the company. By using our services, you agree to all stated terms.

1. Service Agreement

By visiting our site or completing a payment, you engage in our Service and agree to be bound by the Terms. If you disagree, do not use this site.

2. Modifications

We reserve the right to modify terms. Continued use constitutes acceptance of changes.

3. Age and Responsibility

You must be of legal age to use our services. Minors must use the site under supervision.

4. Content & Account

Your content may be transferred unencrypted (excluding payment data). You must provide accurate billing information and keep it updated.

5. Prohibited Uses

• Illegal or abusive activities
• Violation of laws or third-party rights
• Hacking, phishing, spamming
• Discriminatory or obscene content

6. Governing Law

All terms governed by the laws of the Kingdom of Bahrain.

Privacy Policy

This Privacy Policy explains how we collect, use, and disclose your information. By using this site, you agree to the policy.

Children's Privacy

We do not knowingly collect data from children under 18. Parental supervision is required.

Information We Collect

• Transaction Information
• Device & Log Data
• Cookies & Location Data

Use and Disclosure

• We use your data to provide services and process payments.
• We do not sell or trade personal data.
• Secure encryption is used for all payment data.
• We may share info with third parties only as required by law or for secure payment processing.

Policy Updates

Changes to the privacy policy will be posted on this site.

Shipping / Delivery Policy

International

• Cost: Shown at checkout depending on destination and weight
• Timelines: 5–10 business days
• Methods: Courier partners

Local

• Cost: Fixed or shown at checkout
• Timelines: 1–3 business days
• Methods: Local courier

Return shipping cost is borne by the customer unless the error is from our side.

Refund Policy

• Eligibility: Allowed under certain conditions
• Method: Through original payment method
• Terms: Item must be unused and in original packaging
• Timeline: 5–10 business days after approval

Exchange Policy

• Allowed: Yes, within 7 days
• Method: Contact support with order ID
• Terms: Product must be unused and in original condition
• Overpayment/Underpayment: Settled via balance or refund

Cancellation Policy

• Allowed: Within 24 hours of placing the order (before shipping)
• Method: Email or contact form
• Refund: Through original payment method
• Processing Time: 5–7 business days